Policy Details

Easy and customer-centric return and refund policies by attarkannauj.com make it easier for you to shop online confidently. The customer satisfaction is utmost priority for us and we are committed to ensure this through our buyer friendly return and refund policy. Cancellation of Order: On account of unavailability of product, its depiction or price changes attarkannauj.com preserves the right for cancellation of product order. Even those products that are accepted to deliver can be cancelled. In case customers think they have placed a wrong order request or have changed their mind about the purchase, customer can place a cancellation request within 4 hours of placing their order. In these cases full amount will be refunded into customers account within 7 working days. Note – attarkannauj.com reserves the right not to cancel orders already in process at the local delivery point. Return of Products: The company will either refund the amount for the damaged goods or send a new product to the receiver. The discretion to give refund or redeliver the items solely lies with attarkannauj.com. Products purchased by customer must be in their original packing and in unused condition. All Courier items can be returned in case of defective or damaged delivery. Customers are required to send the video clicked while opening the packaging of the items to support@attarkannauj.com within 24 hours of delivery. Complaint filing In case the customer is not happy with their purchase, the customer needs to send an email to info@attarkannnauj.com along with the picture/video of the product delivered and valid reason for complaint within 12 hours of receiving of the gift. Without the valid evidence to support your complaint, it will not be entertained. Attarkannauj.com retains the right to reject any compensation complain as per its terms and conditions. Compensation to customers could be in terms of refund (maximum upto 100% of order value), or replacing the delivered product. Refund Procedure Refunds will be made electronically via the same payment gateway that was used to make the payment at the time of placing the order. It might take 7 to 14 working days for the refund payment to be credited back into the customer’s account (bank or credit card or debit card account) from the day of cancellation. General Rules The owner of the site retains the right to refuse any order unconditionally. All claims are subject to the jurisdiction of Court at Kannauj, India only. attarkannauj.com reserves the right to modify this agreement from time to time without giving any prior information. Security Your security is our primary concern. All payments are processed through our trusted payment processor – Rozarpay, which is a Verisign secured & PCI complaint payment gateway. In addition, all transactions take place on a 256-bit high encryption connection. Your sensitive payment information is never stored on our (or our Payment Gateway’s) servers.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. What personal information do “Attar Kannauj” collect from the people that visit our blog, website or app? When ordering or registering on Attar Kannauj site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. When do we collect information? We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site. Provide us with feedback on our products or services How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. • To improve our website in order to better serve you. • To allow us to better service you in responding to your customer service requests. • To administer a contest, promotion, survey or other site feature. • To quickly process your transactions. • To ask for ratings and reviews of services or products • To follow up with them after correspondence (live chat, email or phone inquiries) How do we protect your information? Our website AttarKannauj.com is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning. We do not use an SSL certificate • We do not need an SSL because: Currently not taking orders Do we use ‘cookies’? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to: • Help remember and process the items in the shopping cart. • Understand and save user’s preferences for future visits. • Keep track of advertisements. • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If users disable cookies in their browser: If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly. Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third-party links Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Google Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. We have implemented the following: • Remarketing with Google AdSense • Google Display Network Impression Reporting • Demographics and Interests Reporting • DoubleClick Platform Integration We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on. How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third-party behavioral tracking? It’s also important to note that we allow third-party behavioral tracking COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old. Do we let third-parties, including ad networks or plug-ins collect PII from children under 13? Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email • Within 7 business days We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions • Process orders and to send information and updates pertaining to orders. • Send you additional information related to your product and/or service • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be in accordance with CANSPAM, we agree to the following: • Not use false or misleading subjects or email addresses. • Identify the message as an advertisement in some reasonable way. • Include the physical address of our business or site headquarters. • Monitor third-party email marketing services for compliance, if one is used. • Honor opt-out/unsubscribe requests quickly. If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence. If you are a California resident using the Services, the California Consumer Privacy Act ("CCPA") grants you the right to request access to and deletion of the Personal Information We collects about you, as well as to request that we disclose how we collect, use, and share your Personal Information. California residents also have a right to opt-out of the sale of their Personal Information by a business and a right not to be discriminated against for exercising any of their rights under the CCPA. No sale of Personal Information. We does NOT sell (as such term is defined in the CCPA) your Personal Information or your customers’ (Users-of-Users) Personal Information to third parties, and We has not sold Personal Information in the twelve months prior to the effective date of this Privacy Policy. ​ No Discrimination. We does not discriminate against any User for exercising their rights under the CCPA. Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below. attarkannauj.com pathakana , Kannauj Kannauj, Uttar Pradesh 209725 India contact@attarkannauj.com

Easy and customer-centric return and refund policies by attarkannauj.com make it easier for you to shop online confidently. The customer satisfaction is utmost priority for us and we are committed to ensure this through our buyer friendly return and refund policy. Cancellation of Order: On account of unavailability of product, its depiction or price changes attarkannauj.com preserves the right for cancellation of product order. Even those products that are accepted to deliver can be cancelled. In case customers think they have placed a wrong order request or have changed their mind about the purchase, customer can place a cancellation request within 4 hours of placing their order. In these cases full amount will be refunded into customers account within 7 working days. Note – attarkannauj.com reserves the right not to cancel orders already in process at the local delivery point. Return of Products: The company will either refund the amount for the damaged goods or send a new product to the receiver. The discretion to give refund or redeliver the items solely lies with attarkannauj.com. Products purchased by customer must be in their original packing and in unused condition. All Courier items can be returned in case of defective or damaged delivery. Customers are required to send the video clicked while opening the packaging of the items to support@attarkannauj.com within 24 hours of delivery. Complaint filing In case the customer is not happy with their purchase, the customer needs to send an email to info@attarkannnauj.com along with the picture/video of the product delivered and valid reason for complaint within 12 hours of receiving of the gift. Without the valid evidence to support your complaint, it will not be entertained. Attarkannauj.com retains the right to reject any compensation complain as per its terms and conditions. Compensation to customers could be in terms of refund (maximum upto 100% of order value), or replacing the delivered product. Refund Procedure Refunds will be made electronically via the same payment gateway that was used to make the payment at the time of placing the order. It might take 7 to 14 working days for the refund payment to be credited back into the customer’s account (bank or credit card or debit card account) from the day of cancellation. General Rules The owner of the site retains the right to refuse any order unconditionally. All claims are subject to the jurisdiction of Court at Kannauj, India only. attarkannauj.com reserves the right to modify this agreement from time to time without giving any prior information. Security Your security is our primary concern. All payments are processed through our trusted payment processor – Rozarpay, which is a Verisign secured & PCI complaint payment gateway. In addition, all transactions take place on a 256-bit high encryption connection. Your sensitive payment information is never stored on our (or our Payment Gateway’s) servers.

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